Requesting Account Deletion
To delete your LoanNow account, follow these steps:
1.Open the LoanNow App:
Log in to your LoanNow account using your registered phone number and password.
2.Navigate to Account Settings:
Tap on the profile icon or menu button to access your account settings.
3.Select Delete Account:
In the account settings menu, look for the "Delete Account" option and tap on it.
4.Confirm Deletion:
You will be prompted to confirm your decision to delete your account. Read the warning carefully, as account deletion is irreversible. Once confirmed, tap on the "Delete" button to proceed.
5.Final Verification:
For security purposes, you may be required to enter your password or verify your identity through an additional step, such as receiving a code via SMS.
6.Completion:
Once the verification process is completed, your account will be permanently deleted from our systems. You will receive a confirmation message in the app indicating that the deletion was successful.
What Happens After Deletion
Upon deletion of your account:
All personal data associated with your account will be permanently removed from our systems, including your profile information, transaction history, and any stored documents.
Any outstanding loans or financial obligations must be settled before we can proceed with the deletion of our account.
We may retain certain data for legal or regulatory purposes, but this data will be anonymized and no longer linked to your personal information.
Data Retention
In accordance with applicable laws and regulations, LoanNow may retain certain information for a limited period after account deletion. This includes data necessary for: